DELIVERY AND RETURNS
DELIVERY
Delivery method - COURIER:
- We deliver orders to the address specified by you throughout Lithuania (additional fees applied for delivery to Neringa).
- Before delivering the order, the courier will call you to arrange a convenient delivery time for you.
- After handing over the order to the courier, we will send you an e-mail that your order has been shipped.
- Delivery fee is 5.9eur.
Please when placing an order fill in the required fields in your account, so that the courier can contact you and agree on a convenient delivery time for you. Remember to provide your phone number.
RETURNS
The courier will pick up your parcel on the last day of your order during working hours at the address entered in your profile. You will receive a return confirmation to your provided email address.
CANCELATION
If you wish to cancel your order, please contact us as soon as possible by email office@rentboutique.com. The refund conditions are the following:
WANT TO CANCEL:
|
REFUND:
|
|
More than 30 days till the order
|
100% money refund or 100% store credits |
|
Less than 24 hours since placing the order
|
100% money refund or 100% store credits |
|
More than 14 days till the order
|
100% store credits or 70% money refund |
|
Less than 14 days till the order
|
100% store credits or 50% money refund |
If you decide not to wear the dresses after receiving the order, please contact us by e-mail office@rentboutique.com. The refund conditions are the following (delivery and insurance expenses are not refunded):
RECEIVE THE ORDER, BUT DECIDED NOT TO WEAR:
|
REFUND:
|
|
Wrote an email within 24 hours since delivery
|
100% store credits or 90% money refund |
|
Didn‘t write an email within 24 hours since delivery
|
No refund |
Store credits are valid for 12 months.
DELIVERY
Delivery method - COURIER:
- We deliver orders to the address specified by you throughout Lithuania (additional fees applied for delivery to Neringa).
- Before delivering the order, the courier will call you to arrange a convenient delivery time for you.
- After handing over the order to the courier, we will send you an e-mail that your order has been shipped.
- Delivery fee is 5.9eur.
Please when placing an order fill in the required fields in your account, so that the courier can contact you and agree on a convenient delivery time for you. Remember to provide your phone number.
RETURNS
The courier will pick up your parcel on the last day of your order during working hours at the address entered in your profile. You will receive a return confirmation to your provided email address.
CANCELATION
If you wish to cancel your order, please contact us as soon as possible by email office@rentboutique.com. The refund conditions are the following:
WANT TO CANCEL:
|
REFUND:
|
|
More than 30 days till the order
|
100% money refund or 100% store credits |
|
Less than 24 hours since placing the order
|
100% money refund or 100% store credits |
|
More than 14 days till the order
|
100% store credits or 70% money refund |
|
Less than 14 days till the order
|
100% store credits or 50% money refund |
If you decide not to wear the dresses after receiving the order, please contact us by e-mail office@rentboutique.com. The refund conditions are the following (delivery and insurance expenses are not refunded):
RECEIVE THE ORDER, BUT DECIDED NOT TO WEAR:
|
REFUND:
|
|
Wrote an email within 24 hours since delivery
|
100% store credits or 90% money refund |
|
Didn‘t write an email within 24 hours since delivery
|
No refund |
Store credits are valid for 12 months.
